Primary research Essay Example | Topics and Well Written Essays - 1000 words

Primary research - Essay Example Though de Vaus (2002) distinguishes between a survey and questionnaire, but at the same time it is also emphasized by him that quite often questionnaire happens to be a part of the survey. Direction of the research is set depending upon how the data is analysed. To facilitate the results of this survey and ensure its usefulness to the researchers, the study aims at producing valid and reliable data. To this end, all answers will be listed; this includes those answers that were duplicated by multiple respondents. The tables will be formatted and designed to be read easily--ensuring that the information will be interpreted accurately. Vague answers with multiple possible interpretations will be further clarified to reduce the chances of misinterpretation. Simple frequency tables will be used to help draw out and sort the information gathered from the returned questionnaires. The number of responses reflecting each possible answer and the number of unique responses will be indicated on the accompanying tables. These findings will then be pulled together into a report format with preliminary notes and comments used to explain the presented information in detail. The research questionnaire is prepared to gain knowledge of the current HR scenario, acceptance level of such policies, working attitudes as well as practices that came in close relation with the effective management of companies. To this end, primary data will be collected through the responses of participants during the process. Similarly, an account will also be maintained of the people who do not wish to participate in the survey, when we approach them, for various reasons. This will be done purely for academic reasons, as it will also help in throwing some light on how the workers feel safe and secure enough while talking about the HR policies. To gain the responses of about 100 people we might have to approach more people (say about 125-140 professionals because 25-40 people might decline to participate in the survey. We need to prepare a table to keep the record of respondents. Table can be prepared as follows. Table-1 Number of Respondents Age groups Prompt in responses Declined to respond Upto 30 yrs 31-40 yrs 40+ Total Subsequently we can also enlist the reasons for saying 'no' to the survey. Some of the responses could be as written in the table below (but we will be tabulating different types of other responses as well). Table-2; Reasons for saying 'No' to respond Reason for not Responding Age

Barclaycard's Marketing Case Study Example | Topics and Well Written Essays - 3250 words

Barclaycard's Marketing - Case Study Example This research will begin with the statement that Barclaycard has been a success story of a creative media campaign sustained by a system of persistent value creation. Branding is a strategic approach adopted by organizations to create favorable perceptions about products among consumers. Barclaycard too adopted such an approach with a series of products including its debit card and the credit card. However, its subsequent success with the credit card came with the innovative brand value-creating efforts of t of brand value management. Some hitherto unheard of concepts were adopted by its management in order to innovate, reorient, strategically position and redefine its then existing strategic branding techniques. An articulate strategy of brand value creation along with a customer loyalty management approach was adopted in response to competitors’ threat to its core business. It was around this time that the management of the company realized the relative significance of a str ategic shift in its brand management and value creation approaches. Coupled with a mammoth advertising campaign, the company sought convincingly to introduce innovation, value for money and an individual value parameter as the new dynamic concepts in a customer-oriented promotion campaign. This strategic shift in company’s brand equity policy approach worked to such an extent that soon its rivals began to copy some of its fundamental principles... However its strategic environment as divided in to product and marketing strategy, competition strategy, growth strategy and financial strategy indicates that the organization has been faced with many constraints. Despite these constraints in its organizational environment, Barclaycard has successfully initiated some far reaching policy related outcomes. For instance Barclaycard related product and marketing strategy have been oriented towards achieving a series of positive mergers & acquisitions (M&A) related synergies including growth and competitive capabilities (Gaughan, 2007). This outcome is qualitativley and qunatitatively influenced by Barclay's M&A activity. IntroductionBarclaycard has been a success story of a creative media campaign saustained by a system of persistent vaslue creation. Branding is a strategic approach adopted by organizations to create favorable perceptions about products among consumers. Barclaycard too adopted such an approach with a series of products including its debit card and the credit card. However its subsequent success with the credit card came with the innovative brand value creating efforts of t of brand value management. Some hitherto unheard of concepts were adopted by its management in order to innovate, reorient, strategically position and redefine its then existing strategic branding techniques. An articulate strategy of brand value creation along with a customer loyalty management approach was adopted in response to competitors' threat to its core business. It was around this time that the management of the company realized the relative significance of a strategic shift in its brand management and value creation approaches.

Religious Health Care Essay Example for Free

Religious Health Care Essay The engagement of spiritual dimension within the healthcare system has shaped the way through which patients recover and show more positive results within the health organizations. Over the past years, the goal of religion in medicine and spirituality encompass diverse medical practices like pastoral counseling, use of prayer and meditation in healing, evoking compassion and forgiveness and also health professional who work with them. Therefore, it is seen that Religious Health Care gives much emphasis on importance of bringing spirituality into the healing process. This paper identifies and discusses matters from the reaction that must be put into further consideration by the consultant team and the discussion made by governing board and the CEO. 2.0 Description of important element of the governing board’s agenda for areas of improvement in core functions Nurses, as the core professionals in Religious Health Care should have the following job skills and carry out the following duties as it was discussed by the board’s governing agenda (Optimizing Performance and Quality, 2012). The assumptions made was that: i. The resident/patient population complex in nature, frail and experiences many dysfunctions and illness. ii. It is imperative when it comes to identification of essential mix of management/administrative skills, decision making skills, ethical principles and fiscal management knowledge that nurses must have in order to manage and administer long-term care facility. The following five agenda’s was discussed about the tasks and the responsibilities of Nursing Home Administrators who will be ensuring that nurses work effectively at Religious Healthcare (Quality of care, 2006): (a) Quality of Life and Resident Care Ensure that all the nursing services are thoroughly evaluated, planned and  implemented so that it could maximize both quality of care and resident quality of life. Ensure that programs related to social services are thoroughly evaluated, planned and subsequently implemented so as to meet social and psychological preferences and the needs of residents with the aim of maximizing quality of care and quality of life. Macke sure that programs related to food services is thoroughly evaluated, planned and implemented to meet nutritional needs of the patients within health organization for the sake of maximizing both quality of care and quality of life. Ensure that programs related to therapeutic activities are thoroughly evaluated, planed and implemented so as to meet the interests of the patients so as to maximize the quality of care amid the quality of life. The nurse in leadership will be responsible for ensuring that information management programs is evaluated, planned and implemented so as to arrive at documentation requirements. Make sure that Residential Rights are integrated with every aspect of resident care. Always ensure that the facilities within the health organization comply with local, state, as well as federal regulations and stipulated standards. Monitor, identify and ensure that the quality indicators are utilized with the aim of maximizing effectiveness in services delivery to patients. Ensure review, development and implementation of the resident procedures and policies. Make sure that the health facilities within the organization are in par with local state and federal regulations and standards (Long Term Care, 2010). (b) Human Resources Nursing Home Administrators within Religious healthcare shall facilitate the process of communication between the staff and management through counseling and coaching. Shall be ensuring that all the programs pertaining human resources are evaluated, planned and implemented to meet cultural diversity of the patients. Responsible in monitoring of programs, development and implementation of programs with the sole aim of benefitting the staff. Carry out investigations to make sure that human resource management programs and policies are planned and implemented in accordance with the federal laws regulations and entities. Developing and implementing of employee safety and health programs so as to provide good working environment Developing, monitoring and implementing, recruitment, evaluation, development, provision of resident services to the nurses within the health organization so as to  ensure job satisfaction. (c) Finance Utilizes f fiscal resources through effective management and development of annual operation and development of capital budgets. Extensive implementation and development of financial system, procedures and policies to monitor and evaluate financial performance for instance resident trust and account payable. Implement, interpret and with financial aspects of any contractual agreement such as consultative services, vendor, managed care and organized labor. Management of reporting systems and financial audit such as information systems, charitability and cooperate compliance. Ensure that all the facilities records are highly protected for instance risk management and insurance coverage. Facilitate the education and training of staff in areas related to the financial management. (d) Atmosphere and Physical Environment Shall be ensuring hat systems for improving and maintaining buildings, equipment and grounds are evaluated, planed and implemented accordingly. Provision of attractive and clean facilities and conducive environment for patients and the staff. Monitoring the environment to ensure that safety programs are implemented for safety, welfare and health for visitors’ staff and patients who attend health organization. Residents right integration with much emphasis on facility environment. Ensuring that the policies, implementation and developments comply with the environmental procedures and policies. Making sure that the facilities within the health organization complies with the local, state, as well as federal regulations and standards such as the Life Safety Code, CMS, OSHA and ADA. Implementation and development of comprehensive preventative maintenance programs. (e) Management and Leadership Ensuring that all the policies and procedures are developed in compliance with the governing entities and directives. Ensuring that all the policies and procedures are in compliance with the local, state, as well as federal rules and regulations. Evaluate, monitor and observe the impacts of the entire facility’s programs, procedures and policies so as to fulfill administrative responsibility such as license and professional  responsibility. Carry out administrative review of survey impacts so as to come up with appropriate impacts such as Informal Dispute Resolution documentation, plan for correction and no response. Carry out education of nursing home board in respect to their responsibilities and roles and pay attention to their daily actions to ensure that they adhere to the regulations and by-laws. Carry out the administrative oversight of the entire survey process. Be a team leader in professional development activities. Provide leadership skills for key staff and management team. Manage the resources and ensure that they are adequate so as to promote quality of life and comprehensive marketing. 3.0 Performance dimension that Religious Health Care could use to improve overall institutional performance The major goal of improving individual or institutional performance in the healthcare organization is to provide sustainable and quality services for the clients. Health system in this regard is a large umbrella, which covers people, organizations and the measures, which is strived for maintaining, restoring, or promoting health. Therefore, improving of the performance of such general elements of the health system will ultimately contribute to positive health outcomes. Performance dimension is the process within the health organization through which the performance of system, organizations and workers are set up with the aim of improving quality and performance or success and strength of the healthcare system. It is the continuous and systematic process through which the outside stakeholders judge the performance of a given health institution. The stakeholders (external environment, health workers, organization, community and clients) identify strengths and gaps so as to identify root causes using tools for exploration of factors, which in essence determine performance. There are various strategies through which the Religious Healthcare could do to improve the overall institutional performance (Everybody’s business, 2007): Consider context- clients, health workers, organization, and community and external environment The management team of Religious Healthcare must understand that the community and external environment plays a vital role towards the success of the organization. This includes the perspective of health workers or employees, the community, the clients and the organizational structure  served by the organization. As the managers get familiar with such external and community factor, the desired performance will be contributed. Research shows that there are many variables, which determine the ability of health organization individual employees and teams to perform within an organization. While some of the factors are beyond control, the positive steps by the healthcare groups or organizations however can improve most of them. Some of the factors include the following: Social norms such as the ethnicity, religion, class culture and gender Accreditation or Licensing processes or requirement. Local and national infrastructure such as sanitation, water, telecom, energy and transportation. Unpredicted change in political in local and national government. National standards, regulation, policies and the scope of work. Identification of strengths and gaps This involves the process through which the Religious Healthcare can possibly improve the performance by defining the desired performance, assessment of quality and performance and comparison of the various levels with the intention of establishing the strengths and weaknesses. Successful organization usually uses international or national standards and guidelines for setting up the desired standards. Such cooperative work for definition of performance is necessary especially when it comes to building consensus amongst stakeholders and the achievement of the desired goals. It also acts as an initial stage of the evaluation plan that determines lies out to be rated before and after interventions (Everybody’s business, 2007). Identifying performance of the health care organization will adequately become simpler when compared using different levels of performance. Evaluation and monitoring of the progress The Religious Healthcare can steadily monitor the progress of the performance through evaluation and monitoring so as to spot any changes in the performance gap. It is however necessary to spot changes at each and every step of the process so that any adjustment can be made in the course of the progress. For example, if a certain employee does not perform, as she/he is required, appropriate measures can be taken to rectify the situation. To  achieve such, the management should develop an evaluation plan which will then be integrated into the workplace process to act as a continuous feedback tool used to measure changes and quality within the Religious Health Education. Final judgment should measure against the level performance amongst the workers and specifically determine the gaps in gender equality have been strengthen and closed due to intervention. It should also delineate the broader outcomes like increased productivity or improved health outcomes (Competing Values of Emergen cy Department Performance, 2004). 4.0 Performance Measures Religious Healthcare could use to Evaluate Nursing Staff Performance in its Emergency Room The effectiveness of emergency department to responds to critical needs of the patients is very important. To respond to the current dynamic environmental changes in the healthcare system, emergency departments should be very flexible and ready to adapt flexible changing models of health care delivery. Cross-sectional survey methods can be used to analyze and describe the performance of the nurses in the Religious Healthcare. Two groups (of stakeholders) will be necessary during the evaluation: community stakeholders (paramedics and homecare) and hospital stakeholders (managers, nurses and physicians). Estimates of the design effect and sample size will be used in determining the realistic number of the prospective sampling units. Descriptive statistics will then be used to analyze characteristics and to make the comparisons of the outcomes in each section. 5.0 Strategies Religious Health Care could implement to enhance its public image and increase market share To increase its performance and win the market share, there are number of steps, which the Religious Healthcare could use. Foremost is the strategic planning. Strategic planning provides the basis of good foundation to the entire health program. Effective planning will ultimately help the Religious Health organization to improve performance. (Making Health Communication Programs Work, 2010): Become aware of the critical health issues, which need to be addressed. Set priorities which will be the foundation of the progress of the organization Derive communication programs which is crucial for the smooth running of the organization Establish the role, which the communication plays in the health communication. 6.0 Critical management  issues, purpose, functions, and performance measures of different departments within healthcare organizations The recent changes in the nature of the healthcare organizations like meeting strict guidelines, improving the quality of care and pressures to reduce cost has forced many health organizations to reconsider how they evaluate their performance. The most effective systems in the organization align organizational resources and units as well as integrate the initiatives. Therefore, three areas that needed to be addressed in the organization’s needs (Casta,1999): To guide a given health organization to a particular direction To effectively manage all the resources needed to travel in such direction To operate all the processes which make the particular health organization work. References Casta, K. (1999). Performance Measurement in Healthcare. Retrieved on November 29, 2013, from http://www.qualitydigest.com/may99/html/body_health.html Competing Values of Emergency Department Performance: Balancing Multiple StakeholderPerspectives. (2004). Retrieved on November 29, 2013, fromhttps://www.ncbi.nlm.nih.gov/pmc/articles/PMC1361037/ Everybody’s business: strengthening health systems to improve health outcomes: WHO’sframework for action. (2007). Retrieved on November 29, 2013, fromhttp://www.who.int/healthsystems/strategy/everybodys_business.pdf White, K. R., Griffith, J. R. (n.d.). The Well-Managed Healthcare Organization Seventh Edition. Chicago, Illinois: Health Administration Press. Etheridge, L. (n.d.). Long Term Care. (2010). Retrieved on November 29, 2013, fromwww.achca.org/content/pdf/LTCPLC_Core_Func-R_6-07lw.pdf Making Health Communication Programs Work. (2010) Retrieved on November 29, 2013, fromhttp://www.cancer.gov/cancertopics/cancerlibrary/pinkbook/page5 Martin, J. (2001). Team Performance in the emergency room: assessment of inter-disciplinaryattitudes. Retrieved on November 29, 2013 fromhttps://www.ncbi.nlm.nih.gov/pubmed/11334690 Optimizing Performance and Quality. (2012). Retrieved on November 29, 2013, fromwww.intrahealth.org/ files/ media/ optimizing-performance-and-quality/OPQ_FINAL.pdf Quality of care: a process for making strategic choices in health systems. (2006). Retrieved onNovember 29, 2013 from http://www.who.int/management/quality/assurance/QualityCare_B

Effectiveness Of Customer Care Policies For Hospitality Industry Marketing Essay

Effectiveness Of Customer Care Policies For Hospitality Industry Marketing Essay Customers service we have to provide our customers there necessary requirements. Needs to address the business requirement. We have offered them the service on which they can keep their trust. We have to full fill their demands. Customer care- serve them beyond their expectation create the trust in them that we can serve them better. Make them comfortable so that they can always come back. Adapt the policy according to the guest demands. Importances the customers care policy in hospitality industry hospitality business is the word personalizes service to their precious customers .and them that customers are always right. Customers are like god. To make the customers happy the planes can be for internal and external customers if you want to expand your business then your internal and external customers also has to be very satisfied coz then only you can become a successful organisation. And your organisation can stay at the top for longer time of period. The reason of every big successful company is the ways they make their customers policies the policies which they make in their organisation those are favourable to the customers. These policies are helping the customers to archive their own goal or their targets .they analysed their weakness and strengths which are external problems. Need of customer care policies plans- Uninformed customer prospect incorrect or lacking market studies could guide the miss present the customers expectation causes frustration. To keep the customers happy or to complete their demands and wish some essential factors need to be handle carefully Trust promise -customers trust is very important it is everyone responsibility to deliver what they have promise to the customers errors can happens while doing the work. There are different pollicises for every department Service routine -service show could be dissatisfying because of staff not open-handed reason for this is they dont know their job well so they cant perform well. Poor knowledge and lack of coordination between employees. Low excellence principles -If the organization has set some principles then those could be unlike shapes the customers prospect and management. It may have the wrong self awareness about their customers needs. The effectiveness of customer care policies for hospitality industry It can help to know about the customers desire and their needs To know our competitors exact position in the market. We can identify the latest trends in the market. By this we can progress the examiners standards The effective customer care can improve the business. Hotel industry customers every hotel has the different customers their need also different they visit the hotel according to their needs and how much they can effort its all depend on customers. Customers have the different types they can be business customers tourist, leisure, student, disable, local etc. Business customers they dont select the same hotel often they select the according to their needs depends on what kind of business they are going to do it what facilities are they expecting from the hotel. Also business people travel all around the world they dont stay for long time in one hotel. They have to move according to their client their meetings. so their needs are different from other customers. Leisure client- leisure customers have more time to spend then business people. Their stay normally is long stay because they come to see the places they have enough time to spend the money and use the luxury facilities of the hotels. Leisure customers normally are couples, newly married, or rich people. Tourist client the name itself defines their identity tourist customers come to see the places their stay can be long or can be short depends what plane they have in their mind. Tourist people can be friends families. Etc mostly they choose the normal hotel or we can call it as budge hotels. Only the tourist who have more money to spend they prefer the luxury hotels. Citizen the local people also visit their historical places or for change they visit the places in their states only this people most of the time their stay is short they also prefer the budget hotels. Royalty card holder the name says itself royal means these customers are very important customers they need to treat differently than other customers. we have to give them special attendance they always stay in a luxury hotels their visit to the hotel can be frequent .they are the card holder of the big hotels also they provide the business to the hotels . How dose these points can be applied to the McDonalds case study ? As they serve the different types of customers in one organisation Kids and young generation- the main customers of the McDonalds are the young people and the kids their main motto is to serve them better way so they can come back again and again. They have really effort able prizes because the young people and kids they dont have lots of money to spend on their food. So MC Donalds suits their budget. Mc Donalds is the place where people can come and have a causal meeting or just for relax also they got different Varity in fast food. Families -as compare with the other fast food chain competitors they have Varity and a very effort able prize food every single kid want to go to the MC Donald and have some food. Business people-business people are very busy especially in the morning so they dont have time cook at home or spend some time is restaurants so they also prefers the fast food like MC Donald provides . Traveller -for travellers MC Donalds they provides the maps and happy meal in very low prize. So travellers can come and have the happy meal in quick time and thats how they can save their time. Disable people-for the disable people mc Donald have special facilities like they have special setting arrangement also discount in prizes. Health conscious people-people are very health conscious now they want to have salads, and less oil, no junk food in their daily meals so for them mc Donalds have different salads and other Varity food menu. Importance of customer care culture-the recent survey shows that they have done some evaluation of customer care program. 90% staff found that program is helpful. 92 % are saying that they learn out of it and now they have some knowledge about the hospitality industry. 80% have found the hand book was very important to them By getting some knowledge the customer care has been improved Evaluation of customer care program- Analyse recent customers needs of the market. Mc Donalds has to know what current position in the market is there. Where they are standing in the market. Identify their resources and they have to know their recourses from where they can get the business. Mc Donalds can be use as a customer care finest perform. For example bench marking. Mc Donalds have their own goals. they want to expand their business They need to examine the result and if there any problem then they needs to find out alternative solution for it. Analyse the feedback in regular intervals. KPI-key performance indicator Customer feedback is very important every organisation has to encourage their customers to give there feedback so that the organisation will come to know in which area they are lacking. The customers feedback can be verbal or non verbal. Verbal feedback- it can be face to face , telephonic Non verbal feedback-questioners, comment card, E mail feedback, feedback from staff Face to face-this can be direct interact with the guest this can be very quick way to get the feedback you can get the exact feedback from the guest. Telephone feedback-as we can use the latest technology so we can use it to give the feedback telephone feedback is one of them in this the customers can call the organisation and give their feedback. Questioner method -this is the principle which is given to the customers what they think about the company what are their expectations from the company every one cant express their feelings because of the language problem but questioner method help them to express their views and they can share their knowledge with everyone. Email feedback-today every hotel has their own website we can go to that website and can have a look of that hotel or organisation thats why Email feedback is very important you can give your feedback after visiting that hotel or that particular organisation. Comment card -this is an easy way to find out the customers feedback after every service or every visit you can give the customer ,feedback card and can request them to fill the feedback card . Guest history record -the guest history record helps to keep the estimate the helpfulness of the customer care policies this deals with the keeping the customers personal records, so that if they come next time then you already have their records. By keeping guest records can be very useful because if the customer knows that you really take care of them you already knows what they like and what they dont like then they will always come back to your organisation may be they will recommend Advantages of direct dialogue- This method helps to get the personal view and personal thoughts about the organisation. Or service Straight talk with the guest can help you to better understand the guest needs. Full keep count information is composed from the customers by using this method. Disadvantages of direct dialogue This process is very lengthy as customer point of view because business class people dont have that much time. Communication gap can occurs in this Advantages of telephone feedback- This is very quickest way and this can save the time also Customers can give there feedback direct on the phone after finish the stay in hotel. Disadvantage of telephone feedback- While talking on the phone with the customers if we cant understand what is the other person is saying then it can create the problem because you dont know what feedback customers is giving .so this can be disadvantages of the telephone feedback. This can be incomplete feedback You cant get the detail information on the phone. Advantages of questioner methods This is easy way to get the feedback from the customers This is also quick way to get the feedback from the customers you can get the data or some notes from the customers. This is low cost method compare to the other methods. Disadvantages of questioner method Sometimes customers dont feel comfortable to fill up the form This method can bring the verbal communication barriers Some time if the customers dont understand the question properly then he cant give you the perfect feedback. Advantages of Email feedback This can be easy way to give the feedback also this is more rapidly and cheaper way. Also we can easily communicate with the business client The words which we use in the e mails it can be easily read and easy to understand. Also we can give the detail information in the e mail. Email reply can be very fast and convenient Disadvantages of email feedback The main threats of the email feedback are the virus if the emails contain virus then you cant open that email so you cant have the feedback or you can lose the important data. Sometimes Emails can be very big, for the business client big emails are not good, because they dont have time to go through that email. Email sending is not useful to the tourist people simply because they dont have an access to the internet while travelling. Advantages of comment card This procedure gives the immediate feed back This card you can give the guest when they check out because that time they can give the feedback the reason for this is they already use the facilities what we have offered so they can give the feedback. Disadvantage of comment card Sometime the comment card information can be lost because you have to keep all the records all the documentation work, and if we lost that work then we cant get back to the customers. Sometimes if one particular person has got the bad guest feedback then that feedback form may be he will not give to his superiors if that happens then this can be loss for the company. Comment card feedback is not useful to the business people because they comes for short meeting or quick lunch or dinner that moment they dont have the time to fill the comment card. Advantages of guest history records This method is useful to the company to know their guest needs very well Also the guest will also feel very good that the company giving so much of respect so they will always want to go to that same company May be they can suggest the other people to go that particular organisation. This is how they can expand their business. Disadvantage of guest history records You have to keep so much of records for example you have to keep their birthday date, anniversary date etc. To keep that record up to date may be you need to appoint one extra person to do that job. Effectiveness of feedback method It can give the customers full detail information You can know what your customers expecting from you what their expectations. Customers likes and dislikes It apprises the service excellence It helps to know the current trends which are going in the market. Also help to improve the customer care policies Guest can give their feed back as much time or whenever they want at any time. Self empowerment Self empowerment means it allows all the staff of the organisation a

Awareness as it Relates to Wikipedia Essay -- Wikipedia

In the paper â€Å"Awareness and Coordination in Shared Workspaces† written by Paul Dourish and Victoria Bellotti, the authors describe awareness as: â€Å"an understanding of the activities of others, which provides a context for your own activity† (Dourish 107). This concept appears several times in the various Wikipedia research papers. We can also see that as Wikipedia changes and evolves one of the key aspects of successful awareness, passive awareness rather than active awareness, is potentially being eroded. Finally, the definition of awareness as described by Dourish and Bellotti was written almost 20 years ago and certainly was not considering a collaborative effort such as Wikipedia, there are considerations and alterations should be taken into consideration when looking at awareness in an environment such as Wikipedia. The article â€Å"Lifting the Veil: Improving Accountability and social Transparency in Wikipedia with WikiDashboard† discusses the issue Wikipedia faces with quality and accountability while proposing a potential solution. The main focus of the article is the WikiDashboard application that the authors created, however the reason this application is created is to address the transparency issue with Wikipedia. â€Å"Despite their tremendous success, collaborative models of knowledge building are still viewed with skepticism. The quality, accountability, and trustworthyness of the articles in Wikipedia has been debated heavily in the press† (Bongwon 1037). This distrust is the result of the disconnect of awareness between the Wikipedia readers and the Wikipedia writers, who of course can be the same individuals but in many cases are not. When a reader of a Wikipedia article cannot say for sure who has wr... ...Lifting the veil: improving accountability and social transparency in Wikipedia with wikidashboard Proceeding of the twenty-sixth annual SIGCHI conference on Human factors in computing systems 1037-1040. Bryant, Forte and Bruckman (2005) Becoming Wikipedian: Transformation of Participation in a Collaborative Online Encyclopedia Proceedings of the 2005 international ACM SIGGROUP conference on Supporting group work (GROUP'05) 1-10. Kittur, Suh, Pendleton and Chi (2007) He says, she says: conflict and coordination in Wikipedia Proceedings of the SIGCHI conference on Human factors in computing systems (CHI'07) 453-462. Butler, Joyce and Pike (2008) Don't look now, but we've created a bureaucracy: the nature and roles of policies and rules in wikipedia Proceeding of the twenty-sixth annual SIGCHI conference on Human factors in computing systems (CHI'08) 1101-1110.

Downloading From The Internet: Should it be Allowed? :: Music Internet Computers Essays

Downloading From The Internet: Should it be Allowed? Amy Harmon and John Schwartz’s article, â€Å"The Problem With Sharing†, published in the November 17 issue of New York Times Upfront, discusses problems with downloading files from the Internet. The article explains that there are many problems with downloading music from the Internet for free. The article states that the attitude all across America is that people feel that anything that is on the Internet is considered free. Most any Internet file sharing is illegal. The music has started to sue people who share files. â€Å"Last month, the industry followed up on its September lawsuits against 261 people accused of illegally downloading music by notifying another 204 people that they would be next† (Harmon, Amy and John Schwartz par. 5). Downloading does not fairly pay artists or owners of the material being downloaded. â€Å"I presume the problem these laws are having some impact, but they’re not solving the problem,† says Senator Norm Coleman, a Minnesota Republican (Harmon, Amy and John Schwartz par. 7). The article also states that the music industry says that downloading a song from the Internet is like stealing a CD from a store. The American public seems to think that it’s just like recording a song of the radio. The copyright laws says that it is legal to record and distribute copies of a song, as long as they are purchased, to family and friends but its illegal to distribute them to strangers (Harmon, Amy and John Schwartz par. 9). The article says that earlier thing like radio stations were being protested by artists until they got paid royalties for radio stations playing their songs. There are some musicians and some small record companies that support downloading because they say it gets artists music at no cost to them. There are several new sites like itunes that sell downloadable music for a cheap price (Harmon, Amy and John Schwartz p. 19). The article states that they’re several downloading sites like Kazaa that let people share files for free. The ages of the users vary. According to Nielsen/Net Ratings 3.9million people of all ages used Kazaa during the week of September 15 (Harmon, Amy and John Schwartz p. 20). â€Å"As long as technology makes the illegal behavior so easy- and when for many people, it doesn’t feel illegal—the record companies will need to do more than sue† (Harmon, Amy and John Schwartz p.

Analysis of College Students’ Self Esteem and Their Desire to Feel Good About Themselves

Self esteem refers to the amount of realistic respect that you have for yourself. It is important for a person to have a healthy self-esteem in order to lead a happy and successful life. People with low self-esteems often have a harder time leading a happy and successful life. People with a healthy self-esteem realize that they deserve the good things in their lives, while those who suffer from low self-esteem feel that they deserve only the bad things in live. Each person is responsible for their own self-esteem and can take measures to improve their self-esteem, thereby improving their lives.Background of the studyThe relationship between a student’s scholastic performance and achievement and his/her sense of personal worth or self-esteem is likely to be mediated by a number of factors such as personal and familial aspirations, peer accomplishments and teachers and school expectations. Self-esteem can be defined as an individual’s judgment of his or her self-worth (Ro senberg 1965). Self-esteem is generally considered the evaluative component of the self-concept, a broader representation of the self that include cognitive and behavioral aspects as well as evaluative or affective ones.  (Tomaka&Blascovich, 1991). Self esteem is an extremely popular construct within psychology, and has been related to virtually every other psychological concept or domain, including personality (e.g., shyness), behavioral (e.g., task performance), cognitive (e.g., attribution bias), and clinical concepts (e.g., anxiety & depression). Environment of acceptance and success raises self-esteem, while environment of failures lower it.Coopersmith (1967) cited evidence supporting the importance of self-esteem. He concluded that people with feelings of inadequacy and unworthiness see themselves as inferior and unable to generate inner resources to improve their situation. Feeling of inferiority may result if it does not meet personal aspirations. In his antecedents of sel f, he suggested four factors that contribute to the development of self- esteem. These are: the values that the child perceives to have towards the self, the child’s experience withsuccess and his individual definitions of success or failure as well as the child’s style of dealing with negative feedback or criticism.To understand a man psychologically, one must understand the nature and degree of one’s self-esteem, and the standards that one judges oneself. Self-esteem is confidence in one’s capacity to achieve values (Branden, 1970) People with high self-esteem take risks more easily than those with low self-esteem. Low self-esteem has many different manifestations; withdrawal, depression, and lack of self- confidence are all symptoms of low self-esteem. As the first emphasis of this study, self-esteem has shown to be a significant personality variable in determining human behavior.OBJECTIVES OF THE STUDYThe objective that guided this study sought to ana lyze the personal strengths of the participants, to elevate their self- esteem and create positive self image. Aims to increase self confidence and self awareness to enable positive decision making and to form constructive relationships. To empower young people especially the college students to advocate on their own and on other’s behalf. To maintain a stable and positive sense of oneself.SIGNIFICANCE OF THE STUDYThe significance of this study is to help the following; Students. This research study will help students especially those who was not able to cope and handle social problems and to learn how to deal with it. Teachers. This will serve as the basis for future plans of teachers with regard to the necessary actions for the recovery of the deteriorating self- esteem of the students. Parents. This study will enrich their knowledge about self-esteem and can help to boost their child self confidence. Researchers. This study, particularly, its results will be of great help, for it will supplement and compliment needed ideas of the researchers.STATEMENT OF THE PROBLEM1.) How do self esteem associated with depression, anxiety, motivation and satisfaction to the participants? 2.) What are the factors that causes an individual to lack self confidence? 3.) How do the participants improve their self esteem?SCOPE AND LIMITATIONS OF THE STUDYThe main focus of the study is based on the main problems in the facilities of the Cavite State University-Indang, Campus. It focuses based on knowing college students’ self-esteem and how they want to see themselves during the academic year 2012-2013. The population of frame of this study was the 1st year BS Psychology students from in the Cavite State University-Indang, Campus.ASSUMPTIONS OF THE STUDYThe researchers assume that the participants will answer the given questions accurately. Their personal identity will remain confidential so that the participants who may withdraw from the study at anytime with no ra mifications. In addition to, the respondents will rate some situation truthfully.CHAPTER IIReview of related literature and studies Local LiteratureContingencies Of Filipino Adolescent Self-Esteem And The Possible Effect Of Direction Of Social Comparison by Eric L. Dimar This study utilized both quantitative and qualitative approach in order to understand Filipino adolescent self-esteem more, particularly to determine on what contingencies do adolescents base their self-esteem. It also examined direction of social comparison to determine if this is related to their level of self-esteem. Gender differences were also investigated.High school student (N=287) from a private, co-educational institution in Quezon City were administered the Rosenberg Self-Esteem (RSE) Scale, a supplemental version of the Contingencies of Self-Worth (CSW) Scale, and a research-made Direction of Social Comparison Tendency (DSCT) Scale. Chi-square and t-tests were utilized to reveal possible relationships amo ng the different variables. Focus groups were organized to investigate further other possible factors affecting adolescents self-esteem.Results revealed that students with low self-esteem compared to those with high self-esteem tend to compare themselves more to others who are better or to those who have more. They also tend to see themselves in areas that they are not positively endowed with. In general adolescents base their self-esteem on internal factors, namely on their belief that they are loved by God and by their adherence to a moral code. No gender differences was found between males and females’ direction of social comparison. Females were found to be more affected than males regarding academic performance, family relationships, and relationship with God.Children need self-esteem by Sofia Logarta (Cebu Daily News) In adulthood, people suffering from low self-esteem often hold themselves back from great opportunities because the feel they do not feel ‘good enou gh’†. She also called attention to findings of the research of the University of Calgary â€Å"that verbal abuse often has more psychological impact and subsequent psychological damage than physical abuse.† She laments the lack of awareness on the part of parents regarding the act of verbal abuse and its impact on children. â€Å"Their criticism is not helping shape the child into a productive vibrant individual, but rather a shell of a person who is very insecure,  very afraid of life, and afraid of doing something wrong. Sometimes they are not even sure what that wrong would be because they are criticized for everything they do anyhow.†Foreign LiterationAccording to Alfie Kohn (The Truth About Self-Esteem), the schools should try to help students feel good about themselves. This topic has become sufficiently polarized that the vast majority of people who address themselves to it stand in one or two camps: the pro self esteem, mostly educators, who can scarcely believe that anyone would question the importance of trying to improve students perceptions of their own worth, and the critics, who dismiss such efforts as ineffective and nonsensical distractions from academics. This analysis lead him to discuss of what might be more constructive than the usual arguments for and against self esteem. He said that there is no getting around the fact that most educators whose speak earnestly about the need to boost students’ self esteem are unfamiliar with the research that has been conducted on this question at best, they may vaguely assert, he confess he used to do that â€Å"studies† suggest self esteem is terribly important.Taking Charge of Your Self-Image by CB StaffWhen you're feeling inadequate as a college student, keep these five factors in mind: 1. You're not the only one who makes mistakes. You can react to failure in two ways: Drag yourself into the recesses of self-pity, or acknowledge your mistakes and do your bes t to correct them. 2. Take time to do things you enjoy and excel at. If you don't have a hobby, get one. Jamaica's hobby of volunteering allowed her to put life into perspective. â€Å"It made me realize that some people are worse off than I am,† she says. 3. Set small goals. If you have trouble speaking in class, say hello to someone you don't know. After a couple of weeks, volunteer to speak in class. Pick a time when you're certain you can add insight to the discussion. Later on, get a little gutsier and say something controversial.4. Every semester, pick a class that interests you, as opposed to one that fills a degree requirement. Evenbeck points out that getting excited by coursework is vital to success, which will naturally improve self-esteem. â€Å"The old ‘sit down,  shut up, and memorize this' approach that some students perceive to be the message of educators is disastrous for student learning,† he says. 5. Visit student tutors and mentors, even if you don't think you need to. Tutoring services often have a negative stigma attached to them — college students may think visiting a tutor means they're not smart enough to learn on their own. But the main job of a student tutor or mentor is to offer advice in areas where he or she struggled at one time. Evenbeck says tutors and mentors are vital to the learning process. â€Å"Students often arrive without the habits that are required for successful university study. Other students are often in the best [position] to communicate those behaviors to new students,† he says.Developing those habits will lead to greater success and a better self-image. Tending to your sanity and developing a healthy self-image is just as important as anything you learn in a textbook. And maintaining a positive outlook will help keep you out of the doldrums and allow you to concentrate on learning and growing as a person. Jamaica says she learned to lean on people close to her to help get her through: â€Å"It's important to surround yourself with supportive people, like friends and family.†CHAPTER III METHODOLOGYResearch DesignThis study used the survey research design. The design was ideal because it facilitated collection of data from a large number of respondents through a self administered questionnaire. The descriptive method was employed since it is interested to find out the extent to which the variables are related to each other. Specifically, the study dealt with self esteem of the students in CVSU. Research InstrumentsPartially structured and open ended questionnaire was developed to collect data on the variables identified for the study. Since self-esteem concept is abstract, affective questions were used to bring out an individual self-esteem concept. These questions aimed at eliciting emotions on how students felt toward themselves. Analysis of College Students’ Self Esteem and Their Desire to Feel Good About Themselves CHAPTER IINTRODUCTIONSelf esteem refers to the amount of realistic respect that you have for yourself. It is important for a person to have a healthy self-esteem in order to lead a happy and successful life. People with low self-esteems often have a harder time leading a happy and successful life. People with a healthy self-esteem realize that they deserve the good things in their lives, while those who suffer from low self-esteem feel that they deserve only the bad things in live. Each person is responsible for their own self-esteem and can take measures to improve their self-esteem, thereby improving their lives.Background of the studyThe relationship between a student’s scholastic performance and achievement and his/her sense of personal worth or self-esteem is likely to be mediated by a number of factors such as personal and familial aspirations, peer accomplishments and teachers and school expectations. Self-esteem can be defined as an individual’s judgment of his or her self-worth (Rosenberg 1965). Self-esteem is generally considered the evaluative component of the self-concept, a broader representation of the self that include cognitive and behavioral aspects as well as evaluative or affective ones.  (Tomaka&Blascovich, 1991).Self esteem is an extremely popular construct within psychology, and has been related to virtually every other psychological concept or domain, including personality (e.g., shyness), behavioral (e.g., task performance), cognitive (e.g., attribution bias), and clinical concepts (e.g., anxiety & depression). Environment of acceptance and success raises self-esteem, while environment of failures lower it.Coopersmith (1967) cited evidence supporting the importance of self-esteem. He concluded that people with feelings of inadequacy and unworthiness see themselves as inferior and unable to generate inner resources to improve their situation. Feeling of inferiority may result if it does not meet personal aspirations. In hi s antecedents of self, he suggested four factors that contribute to the development of self- esteem. These are: the values that the child perceives to have towards the self, the child’s experience withsuccess and his individual definitions of success or failure as well as the child’s style of dealing with negative feedback or criticism.To understand a man psychologically, one must understand the nature and degree of one’s self-esteem, and the standards that one judges oneself. Self-esteem is confidence in one’s capacity to achieve values (Branden, 1970) People with high self-esteem take risks more easily than those with low self-esteem. Low self-esteem has many different manifestations; withdrawal, depression, and lack of self- confidence are all symptoms of low self-esteem. As the first emphasis of this study, self-esteem has shown to be a significant personality variable in determining human behavior.OBJECTIVES OF THE STUDYThe objective that guided this study sought to analyze the personal strengths of the participants, to elevate their self- esteem and create positive self image. Aims to increase self confidence and self awareness to enable positive decision making and to form constructive relationships. To empower young people especially the college students to advocate on their own and on other’s behalf. To maintain a stable and positive sense of oneself.SIGNIFICANCE OF THE STUDYThe significance of this study is to help the following; Students. This research study will help students especially those who was not able to cope and handle social problems and to learn how to deal with it. Teachers. This will serve as the basis for future plans of teachers with regard to the necessary actions for the recovery of the deteriorating self- esteem of the students. Parents. This study will enrich their knowledge about self-esteem and can help to boost their child self confidence. Researchers. This study, particularly, its results wi ll be of great help, for it will supplement and compliment needed ideas of the researchers.STATEMENT OF THE PROBLEM1.) How do self esteem associated with depression, anxiety, motivation and satisfaction to the participants? 2.) What are the factors that causes an individual to lack self confidence? 3.) How do the participants improve their self esteem?SCOPE AND LIMITATIONS OF THE STUDYThe main focus of the study is based on the main problems in the facilities of the Cavite State University-Indang, Campus. It focuses based on knowing college students’ self-esteem and how they want to see themselves during the academic year 2012-2013. The population of frame of this study was the 1st year BS Psychology students from in the Cavite State University-Indang, Campus.ASSUMPTIONS OF THE STUDYThe researchers assume that the participants will answer the given questions accurately. Their personal identity will remain confidential so that the participants who may withdraw from the study a t anytime with no ramifications. In addition to, the respondents will rate some situation truthfully.CHAPTER II Review of related literature and studies Local LiteratureContingencies Of Filipino Adolescent Self-Esteem And The Possible Effect Of Direction Of Social Comparison by Eric L. Dimar This study utilized both quantitative and qualitative approach in order to understand Filipino adolescent self-esteem more, particularly to determine on what contingencies do adolescents base their self-esteem. It also examined direction of social comparison to determine if this is related to their level of self-esteem. Gender differences were also investigated.High school student (N=287) from a private, co-educational institution in Quezon City were administered the Rosenberg Self-Esteem (RSE) Scale, a supplemental version of the Contingencies of Self-Worth (CSW) Scale, and a research-made Direction of Social Comparison Tendency (DSCT) Scale. Chi-square and t-tests were utilized to reveal possi ble relationships among the different variables. Focus groups were organized to investigate further other possible factors affecting adolescents self-esteem.Results revealed that students with low self-esteem compared to those with high self-esteem tend to compare themselves more to others who are better or to those who have more. They also tend to see themselves in areas that they are not positively endowed with. In general adolescents base their self-esteem on internal factors, namely on their belief that they are loved by God and by their adherence to a moral code. No gender differences was found between males and females’ direction of social comparison. Females were found to be more affected than males regarding academic performance, family relationships, and relationship with God.Children need self-esteem by Sofia Logarta (Cebu Daily News) In adulthood, people suffering from low self-esteem often hold themselves back from great opportunities because the feel they do not feel ‘good enough’†. She also called attention to findings of the research of the University of Calgary â€Å"that verbal abuse often has more psychological impact and subsequent psychological damage than physical abuse.†She laments the lack of awareness on the part of parents regarding the act of verbal abuse and its impact on children. â€Å"Their criticism is not helping shape the child into a productive vibrant individual, but rather a shell of a person who is very insecure,  very afraid of life, and afraid of doing something wrong. Sometimes they are not even sure what that wrong would be because they are criticized for everything they do anyhow.†Foreign LiterationAccording to Alfie Kohn (The Truth About Self-Esteem), the schools should try to help students feel good about themselves. This topic has become sufficiently polarized that the vast majority of people who address themselves to it stand in one or two camps: the pro self esteem, mostly educators, who can scarcely believe that anyone would question the importance of trying to improve students perceptions of their own worth, and the critics, who dismiss such efforts as ineffective and nonsensical distractions from academics.This analysis lead him to discuss of what might be more constructive than the usual arguments for and against self esteem. He said that there is no getting around the fact that most educators whose speak earnestly about the need to boost students’ self esteem are unfamiliar with the research that has been conducted on this question at best, they may vaguely assert, he confess he used to do that â€Å"studies† suggest self esteem is terribly important.Taking Charge of Your Self-Image by CB StaffWhen you're feeling inadequate as a college student, keep these five factors in mind: 1. You're not the only one who makes mistakes. You can react to failure in two ways: Drag yourself into the recesses of self-pity, or acknowledge your mista kes and do your best to correct them. 2. Take time to do things you enjoy and excel at. If you don't have a hobby, get one. Jamaica's hobby of volunteering allowed her to put life into perspective. â€Å"It made me realize that some people are worse off than I am,† she says. 3. Set small goals. If you have trouble speaking in class, say hello to someone you don't know. After a couple of weeks, volunteer to speak in class.Pick a time when you're certain you can add insight to the discussion. Later on, get a little gutsier and say something controversial. 4. Every semester, pick a class that interests you, as opposed to one that fills a degree requirement. Evenbeck points out that getting excited by coursework is vital to success, which will naturally improve self-esteem. â€Å"The old ‘sit down,  shut up, and memorize this' approach that some students perceive to be the message of educators is disastrous for student learning,† he says. 5. Visit student tutors an d mentors, even if you don't think you need to. Tutoring services often have a negative stigma attached to them — college students may think visiting a tutor means they're not smart enough to learn on their own.But the main job of a student tutor or mentor is to offer advice in areas where he or she struggled at one time. Evenbeck says tutors and mentors are vital to the learning process. â€Å"Students often arrive without the habits that are required for successful university study. Other students are often in the best [position] to communicate those behaviors to new students,† he says. Developing those habits will lead to greater success and a better self-image. Tending to your sanity and developing a healthy self-image is just as important as anything you learn in a textbook. And maintaining a positive outlook will help keep you out of the doldrums and allow you to concentrate on learning and growing as a person. Jamaica says she learned to lean on people close to her to help get her through: â€Å"It's important to surround yourself with supportive people, like friends and family.†CHAPTER III METHODOLOGY Research DesignThis study used the survey research design. The design was ideal because it facilitated collection of data from a large number of respondents through a self administered questionnaire. The descriptive method was employed since it is interested to find out the extent to which the variables are related to each other. Specifically, the study dealt with self esteem of the students in CVSU.Research InstrumentsPartially structured and open ended questionnaire was developed to collect data on the variables identified for the study. Since self-esteem concept is abstract, affective questions were used to bring out an individual self-esteem concept. These questions aimed at eliciting emotions on how students felt toward themselves.